Various numbers to choose
The Netia Infoline service offers paid (premium rate), partly paid or free numbering for callers, with which you will provide your customers with access to the services and information they need. The choice is yours.
Constant contact with customers
The ability to flexibly adjust the hours of operation of the helpline and set automatic announcements, thanks to which you will improve communication and maintain contact with your customers.
Savings
At the start, we will help you choose the functionalities and layout of the helpline scenario directly for the needs of your business, and after the service is launched, our specialists will provide further advice and technical support. Thanks to this, you will gain a service that will positively affect the image of your company and ensure cost-effectiveness without additional expenses for the purchase of the system.
1
main number of the intelligent network 800, 801
5
menu levels with announcement system
100
termination numbers in the network in the scenario
IVR system
to manage incoming traffic
Statistics
of incoming and lost calls
Additional options
VIP list, 5-digit PIN verification
The hotlines your business needs
Netia Infoline means efficient communication between your company and your customers, when and where you need it.
They trusted Us
PKP Intercity S.A.
Helpline service for PKP Intercity - handling 50,000-75,000 incoming calls per month.
Download reference
Polski