EDR, or Endpoint Detection and Response, is an advanced system for monitoring activity at the endpoint level. This service meets the needs of modern organisations that must protect their data, infrastructure and users against ever-changing threats. Rather than merely blocking known attacks, EDR analyses activity on workstations, servers and laptops, enabling a rapid response to suspicious events.

When explaining what EDR is, it is important to emphasise that it is a comprehensive system operating on multiple levels. Its task is to detect malware, as well as to trace exactly how the threat entered the system, what actions it took and what the consequences were. This enables cybersecurity specialists to prevent similar incidents in the future.

Traditional antivirus solutions rely on signatures and detect threats based on known patterns. EDR works differently – it analyses system behaviour, monitors processes, file access, network connections and other aspects of user activity. This enables it to detect even those threats that are completely new and have not been identified before.

Unlike traditional AV solutions, EDR also provides a comprehensive view of the event history. The administrator can trace every stage of an attack – from the moment of initial contact, through escalation, to neutralisation. This insight is invaluable during post-breach investigations and provides essential support for incident reporting in accordance with regulatory requirements.

Yes, the Managed EDR service is independent of the telecoms provider. Any entity can subscribe to it.

EDR focuses exclusively on endpoints. XDR (Extended Detection and Response) extends this approach to multiple layers of the IT infrastructure, integrating data from network systems, email and the cloud. EDR allows for in-depth investigation of incidents on a specific device, whilst XDR enables tracking of the entire attack chain across different systems.

These solutions are complementary. EDR focuses on endpoint activity and enables a rapid, automated response. SIEM + SOC collects data from the entire IT infrastructure, providing a broader context and manual handling by analysts. For smaller organisations, EDR can serve as a substitute for a SOC.

Traditional antivirus software prevents known threats using a signature database. EDR actively monitors behaviour using behavioural analysis and AI, which allows it to detect zero-day attacks and provides full visibility into events.

The average activation time should not exceed 30 days; it usually takes a dozen or so days.

You must install the software (EDR agents) on servers and workstations. Any previous antivirus software must be removed to avoid conflicts.