800 and 801 Services

800 Freephone Service
800 Service enables company customers to make telephone calls free of charge because the entire fee is covered by the company they call.

Usługa 801 8 
801 8 Service is designed for companies that expect continuous contact with Customers and are willing to cut the costs of telephone customer service. Thanks to this service the Customers are able to make calls, the total cost of which is equivalent to a single tariff unit. The rest of the call cost is covered by the company they call.

Usługa 801 9 
801 9 Service, similarly to 801 8 Service, is designed for companies that maintain continuous contact with their Customers and at the same time want to limit the cost of telephone service provided to the Customer. The cost of three minutes of each call equals one tariff unit. The rest of the call costs are covered by the company the customers call.

800 Service and 801 Service benefits:

1. direct interactive contact with customers;
2. opportunity to promptly know the customers‘ needs and ensure a quicker response;
3. opportunity to increase the sale of products and services (telesales);
4. reduced customer service costs;
5. ensuring cost-effective and convenient way of communication for the customers;
6. creating positive company image, emphasising care for the customer satisfaction;
7. splitting costs of calls between the company and the calling customers;
8. per-second billing, which ensures bearing only the real costs of performed calls;
9. first 5 seconds of each call are free of charge, which allows avoiding payments for accidental calls (800 Service);
10. splitting costs between the company and the calling customers (801 Service);
11. possibility of selecting Golden Numbers, Silver Numbers or Special Numbers.